![]() acsm files then you should get a prompt to find a program either online, or in the store, or already existing on this computer (the wording, options, and whether they are shown right away or you have to follow a "more options" link vary by Windows version). If your computer simply says it does not know what to do with. ![]() It's also possible that the association existed in the past but was deleted somehow. acsm file and told it to use always use an existing application. acsm files or if you've tried to open an. ![]() In other words, it *only* creates the default 'HTML' version of Controller standard reports.ACSM should only be there if you've installed an application that can handle. Re-configure Controller so that it does not automatically create (pre-render) a PDF version of 'standard reports'. Therefore, for exact steps of how to achieve the above, please refer to Adobe's official advice on their website (see link below).IBM cannot give official advice on third-party software.This issue is caused by a problem in a third-party (non-IBM) piece of software (Adobe Acrobat/Reader).Solution 4: Configure the browser to use Acrobat or Adobe Reader as a helper application.Solution 3: Make sure all previous versions of Acrobat and Adobe Reader are removed from your computer.Solution 2: Make sure the registry setting that tells the browser where to find Adobe Acrobat or Adobe Reader is present and correct.Solution 1: Repair the Adobe Acrobat or Adobe Reader installation.Depending on your environment, one of the following may be the best solution:
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